The DPP program protects the device (Chromebook, Macbook, or iPad) loaned to your student against accidental damage for the school year. This program does NOT cover damage resulting from misuse or loss of the device. We expect all students to properly use their device and to secure it when it is not being used. If the device is used improperly or is not secured while the student is not using it, families will be expected to pay the full cost of replacement or repair.
DPP only applies for damages to device and not for missing/stolen device.
The standard payment to enroll in the NSD Student Device Protection Plan is $25 per year; free for students who have qualified for free or reduced-price meals and who have provided consent to share their status for fee waivers. No refunds will be given once enrolled in this program. If the assigned device is accidentally damaged, families will be charged according to the following deductible schedule:
● 1st Incident; $0
● 2nd Incident; 50% reduction of cost of repair
● 3rd Incident; Full cost of repair
Below is the overall pricing for device damage. This pricing for damage reflects an average and standardized price to replace the components and does not reflect taxes or labor charges.
| Damage Description |
Fine Amount |
| Screen damage |
$140 |
| Port damage |
$20 |
| Hinge damage |
$25 |
| Case damage |
$15 |
| Bezel damage |
$15 |
| Damaged Keyboard/Missing Keys |
$30 |
| Liquid damage (screen) |
$140 |
| Liquid damage (keyboard) |
$30 |
| Touchpad |
$15 |
| Camera damage |
$5 |
Cost to replace a fully damaged or lost student chromebook is $441. This cost does not include the carrying case and charger.
Enroll in DPP
Enrollment in DPP must occur before damage occurs for DPP to apply. If there is no DPP on file for a student when damage occurs and the fine is assessed, the full repair cost will be charged. Fines for damaged devices will be applied promptly and can be paid in our online payment system. We cannot take replacement items such as power cables that were purchased on Amazon or at a retail store, as use of those items may cause safety issues or void warranties.
- If a student device is missing please inform the School Technology Specialist (STS) and school admin team using Student Support Ticketing System.
- If the student device is stolen, file an online police report to the county Sheriff’s office and obtain a case number and/or copy of the report. Further, please notify the incident to the school by using Student Support Ticketing System and attach a copy of the police report.
In rare cases, a fine can be waived with approval from District Technology Staff. If you want to apply for a fine waiver for a fine that has already been assessed, please complete this form.
