BHS Technology Support
Frequently Asked Questions
- Schoology
- Parent/Guardian Schoology Account
- StudentVUE
- ParentVue
- Device Protection Plan (DPP)
- Out Of Country Travel Process
- Technology & Learning Supports
Schoology
Schoology is our District's main learning management system. This tool provides students, parents/guardians and teachers a way to engage with learning materials from home, in the classroom and beyond. Families are able to access course materials, grades, calendars and more!
Students access Schoology by first logging in to Clever and then clicking on the Schoology tile.
Parent/Guardian Schoology Account
Parent and guardian accounts are accessed directly from the Schoology website or the mobile app. See the directions below for information on setting up and accessing your Parent/Guardian account.
Please visit the District's Schoology website for more information.
StudentVUE
To help students get the most out of school, you want day-to-day insight into the academic experience. With the Synergy StudentVUE web portal, students can access near real-time information on attendance, class schedules, report cards, course history, graduation status and more.
StudentVUE allows students to access their:
- Attendance
- Class Schedules
- Course History
- Graduation Status
- Mid-term/Quarter and Final/Semester Grades
- School Information
- Demographic Information
- Health Check
Students are automatically assigned an account with their standard district issued username and password.
StudentVUE Mobile App
The ParentVUE Mobile application helps parents stay informed and connected by providing day-to-day insight into their child’s academic experience.
Features
Here are some of the features for students of StudentVUE:
- View up-to-date attendance information
- View modified course history and graduation requirements
- Send email to their teacher(s) and other school staff
- View a school calendar
- View term progress and report cards
How to Use StudentVUE
Detailed information on StudentVUE is available in the StudentVUE training guide.
Questions?
If you have questions or need additional assistance, please contact your school librarian or counselor.
ParentVue
ParentVUE
Request a ParentVUE Account Code
To help parents get the most out of school, you want day-to-day insight into the academic experience. With the Synergy ParentVUE web portal, parents and guardians can access near real-time information on attendance, class schedules, report cards, course history, graduation status and more.
ParentVUE allows parents to access their:
- Attendance
- Class Schedules
- Course History
- Graduation Status
- Mid-term/Quarter and Final/Semester Grades
- School Information
- Demographic Information
- Health Check
A single username and password allows parents to access information for all of their children, regardless of the grade level or school of attendance. Each parent has an individual account that covers all children. If you have never used ParentVUE, you will need to request an activation key from your school. If you have accessed ParentVUE in the past or enrolled online, please click the "Forgot Password" link on the ParentVUE login page. If you have any questions, please contact Nicole Brenengen at nbrenengen@nsd.org or Karli Ryan at kryan@nsd.org.
Device Protection Plan (DPP)
The DPP program protects the device (Chromebook, Macbook, or iPad) loaned to your student against accidental damage for the school year. This program does NOT cover damage resulting from misuse or loss of the device. We expect all students to properly use their device and to secure it when it is not being used. If the device is used improperly or is not secured while the student is not using it, families will be expected to pay the full cost of replacement or repair.
DPP only applies for damages to device and not for missing/stolen device.
The standard payment to enroll in the NSD Student Device Protection Plan is $25 per year; free for students who have qualified for free or reduced-price meals and who have provided consent to share their status for fee waivers. No refunds will be given once enrolled in this program. If the assigned device is accidentally damaged, families will be charged according to the following deductible schedule:
● 1st Incident; $0
● 2nd Incident; 50% reduction of cost of repair
● 3rd Incident; Full cost of repair
Below is the overall pricing for device damage. This pricing for damage reflects an average and standardized price to replace the components and does not reflect taxes or labor charges.
| Damage Description | Fine Amount |
|---|---|
| Screen damage | $140 |
| Port damage | $20 |
| Hinge damage | $25 |
| Case damage | $15 |
| Bezel damage | $15 |
| Damaged Keyboard/Missing Keys | $30 |
| Liquid damage (screen) | $140 |
| Liquid damage (keyboard) | $30 |
| Touchpad | $15 |
| Camera damage | $5 |
Cost to replace a fully damaged or lost student chromebook is $441. This cost does not include the carrying case and charger.
Enrollment in DPP must occur before damage occurs for DPP to apply. If there is no DPP on file for a student when damage occurs and the fine is assessed, the full repair cost will be charged. Fines for damaged devices will be applied promptly and can be paid in our online payment system. We cannot take replacement items such as power cables that were purchased on Amazon or at a retail store, as use of those items may cause safety issues or void warranties.
- If a student device is missing please inform the School Technology Specialist (STS) and school admin team using Student Support Ticketing System.
- If the student device is stolen, file an online police report to the county Sheriff’s office and obtain a case number and/or copy of the report. Further, please notify the incident to the school by using Student Support Ticketing System and attach a copy of the police report.
In rare cases, a fine can be waived with approval from District Technology Staff. If you want to apply for a fine waiver for a fine that has already been assessed, please complete this form.
Out Of Country Travel Process
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Link of Form: Notice of Pre-Arranged Extended Absence Please be aware:
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When submitting your ticket, please do the following:
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Click the link below for the Ticketing System: https://go.nsd.org/studenttechhelp/
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Setup Instructions: Google 2-Step Authenticator App Setup |
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Removal Instructions |
Technology & Learning Supports
Learn more about: NSD Technology & Learning Supports.
