Start by being sure you are logging in to Zoom correctly.
The best way for students to access Zoom is to follow these steps:
Step 1. Log into Clever at my.nsd.org
Step 2. Click on the Zoom tile
Step 3. You will arrive at http://nsd.zoom.us
Step 4. Click on the blue Sign in button
Step 5. Enter your "Studentfirstname.lastname@example.org" email address. Click "Next".
Step 6. Enter your password. Click "Sign In".
Step 7. You will be brought to your account profile.
Step 8. Open a new tab to access the Zoom link